Policy
Booking & cancellations.
Small classes mean every spot matters. Please give as much notice as possible so we can offer your place to someone on the waitlist.
Booking & cancellation
- All bookings are non-refundable and non-transferable.
- If you cancel at least 6 hours before your class, a class credit is added to your wallet for future use within the same category only.
- Late cancellations and no-shows will be deducted from your package, or charged according to the studio policy.
- Credits cannot be exchanged for cash or transferred to another person.
Studio-led cancellations
- Classes may be cancelled by the studio if two or fewer clients are booked.
- If a class is cancelled by the studio, affected clients are contacted and offered a full class credit or a suitable rescheduling option.
- The studio may merge classes or suggest an alternative time when appropriate.
Waitlist
- If a spot becomes available, clients on the waitlist may be automatically booked into the class without prior notice.
- Clients are responsible for checking their booking status and notifications.
Membership & credit validity
- Memberships, packages and class credits expire according to the validity period stated in the purchased pricing option.
- Each package may have a different validity period depending on the package type, promotion or membership category.
- Clients are responsible for checking the validity period of their package at the time of purchase.
- Rescheduled classes and wallet credits must be used within one (1) month from the original or rescheduled class date, unless otherwise approved by the studio.
- Expired classes, packages, memberships and wallet credits are non-refundable, non-transferable and cannot be exchanged for cash.
How to cancel
Call or WhatsApp the studio on +971 52 945 5530 and our team will take care of it.