Policy

Booking & cancellations.

Small classes mean every spot matters. Please give as much notice as possible so we can offer your place to someone on the waitlist.

Booking & cancellation

  • All bookings are non-refundable and non-transferable.
  • If you cancel at least 6 hours before your class, a class credit is added to your wallet for future use within the same category only.
  • Late cancellations and no-shows will be deducted from your package, or charged according to the studio policy.
  • Credits cannot be exchanged for cash or transferred to another person.

Studio-led cancellations

  • Classes may be cancelled by the studio if two or fewer clients are booked.
  • If a class is cancelled by the studio, affected clients are contacted and offered a full class credit or a suitable rescheduling option.
  • The studio may merge classes or suggest an alternative time when appropriate.

Waitlist

  • If a spot becomes available, clients on the waitlist may be automatically booked into the class without prior notice.
  • Clients are responsible for checking their booking status and notifications.

Membership & credit validity

  • Memberships, packages and class credits expire according to the validity period stated in the purchased pricing option.
  • Each package may have a different validity period depending on the package type, promotion or membership category.
  • Clients are responsible for checking the validity period of their package at the time of purchase.
  • Rescheduled classes and wallet credits must be used within one (1) month from the original or rescheduled class date, unless otherwise approved by the studio.
  • Expired classes, packages, memberships and wallet credits are non-refundable, non-transferable and cannot be exchanged for cash.

How to cancel

Call or WhatsApp the studio on +971 52 945 5530 and our team will take care of it.