Client waiver & acknowledgement.

• I acknowledge that participating in Reformer Pilates and other fitness activities at Pilatia Room involves physical activity and may carry risks of injury, strain or discomfort.
• I voluntarily accept all risks associated with participation and confirm that I am in good physical condition to take part in the classes or private sessions.
• I agree to inform my instructor before class of any medical condition, injury, pregnancy, recent surgery, medication or change in my health that may affect my ability to participate safely.
• I understand that I am responsible for listening to my body, following the instructor's guidance, and stopping immediately if I feel pain, dizziness, shortness of breath or discomfort.
• Pilatia Room, its owners, instructors, staff and representatives are not responsible for injuries, health issues, accidents, personal belongings or losses that occur during my visit, except where required by applicable law.

• All bookings are non-refundable and non-transferable.
• If I cancel at least 6 hours before the scheduled class time, a class credit will be added to my wallet for future use within the same category only.
• If I cancel late or do not attend, the class will be deducted from my package or charged according to the studio policy.
• Credits cannot be exchanged for cash or transferred to another person.

• Classes may be cancelled by the studio if two or fewer clients are booked.
• If a class is cancelled by the studio, the affected client will be contacted and offered a full class credit or a suitable rescheduling option.
• The studio may merge classes or suggest an alternative time when appropriate.

• If I am placed on a waitlist and a spot becomes available, I understand that I may be automatically booked into the class without prior notice.
• It is my responsibility to check my booking status and notifications.

• Memberships, packages and class credits expire according to the validity period stated in the purchased pricing option.
• Each package may have a different validity period depending on the package type, promotion or membership category.
• Clients are responsible for checking the validity period of their purchased package at the time of purchase.
• Rescheduled classes or wallet credits must be used within one (1) month from the original class date or the rescheduled class date, unless otherwise approved by the studio.
• Expired classes, packages, memberships and wallet credits are non-refundable, non-transferable and cannot be exchanged for cash.

By booking or attending a class, I confirm that I have read, understood and agreed to Pilatia Room's liability waiver, booking policy, cancellation policy, and terms and conditions.

Call or WhatsApp us on +971 52 945 5530.