Policy

Privacy policy.

This page is maintained by Pilatia to explain how we collect and use your personal information. It isn't a legal certification — reach out anytime with questions.

Who we are

Pilatia is a boutique women-only reformer Pilates studio in Khalifa City, Abu Dhabi. You can reach us on +971 52 945 5530 or through the contact channels on our contact page.

What we collect

Your name, phone number and email address when you book.
Your booking history and package balance.
Health information you choose to share so we can teach safely — for example injuries, pregnancy or post-surgery recovery, especially for private sessions.
Messages you send us by phone, WhatsApp or email.

How we use it

To manage your bookings, packages and attendance.
To send reminders, schedule updates and studio news you've opted into.
To teach you safely and tailor sessions to your body.

Sharing

We only share your information with service providers we use to run the studio — for example our booking and payment platforms. We don't sell your information. Specific processors will be listed here as we finalise them.

Retention

We keep your information while you're an active client and for a reasonable period afterwards for accounting and health-and-safety reasons. You can ask us to delete your information at any time.

Your choices

You can ask us to access, correct or delete your personal information. Just WhatsApp or call the studio and we'll take care of it.

Cookies

This website uses only the essential cookies needed for the site to work. If we add analytics or marketing tools in the future, we'll update this page.

Contact

For any privacy question or request, call or WhatsApp us on +971 52 945 5530.